{"id":422,"date":"2015-02-13T09:53:13","date_gmt":"2015-02-13T07:53:13","guid":{"rendered":"http:\/\/www.eurotext.jobs\/?page_id=422"},"modified":"2020-09-23T11:25:52","modified_gmt":"2020-09-23T09:25:52","slug":"memoq-support","status":"publish","type":"page","link":"https:\/\/eurotext.jobs\/nl\/memoq-support\/","title":{"rendered":"Eurotext memoQ supportformulier"},"content":{"rendered":"<div class=\"parallax-container\" data-parallax=\"scroll\" data-bleed=\"10\" data-image-src=\"\/wp-content\/uploads\/sites\/5\/2017\/03\/gruen_01.jpg\"> <div class=\"parallax-window\"> <div class=\"parallax-slider parallax-banner__content\" style=\"\"><h1 class='parallax-banner__headline'>Eurotext memoQ supportformulier<\/h1><p class=\"parallax-banner__text\"><\/p><\/div> <\/div> <\/div>\n<div class='content-column content-column-row '><div class='content-column full_width'>\n<h2 style=\"text-align: center;\">BELANGRIJKE INFORMATIE &#8211; LEES DIT EERST<\/h2>\n<p>Vanuit Eurotext proberen we onze medewerkers bij technische vragen en problemen zo goed mogelijk te ondersteunen.<\/p>\n<p>Om dit te doen &#8211; en zodat u zo snel mogelijk weer aan de slag kunt &#8211; hebben we zeer <strong>gedetailleerde informatie<\/strong> over uw probleem nodig.<\/p>\n<p><strong>Zo kunnen we u optimaal helpen:<\/strong><\/p>\n<ul>\n<li>Vul alle verplichte velden <strong>correct<\/strong> in en let daarbij op de <strong>gegeven voorbeelden<\/strong>.<\/li>\n<li>Als u een fout vindt, dan moet deze door de mensen van het Eurotext-supportteam te traceren zijn; ze moeten deze kunnen reproduceren om passende ondersteuning te bieden. Geef ook precies aan <strong>welke stappen<\/strong> aan deze foutmelding voorafgegaan zijn. Doe dit zo gedetailleerd mogelijk.<\/li>\n<li>Vermeld altijd uw <strong>memoQ-versie incl. buildnummer<\/strong>\u00a0in het aangegeven veld. (<a title=\"Wie finde ich meine memoQ Version heraus?\" href=\"https:\/\/eurotext.jobs\/memoq-version\/\">Waar kan ik mijn memoQ-versie vinden?<\/a>)<\/li>\n<li>Geef altijd de naam van het memoQ-project, indien van toepassing uw doeltaal en de naam van het document waar de foutmelding zich voorgedaan heeft.<\/li>\n<li>Als u een schermafbeelding toevoegt, let er dan wel op dat het <strong>volledige memoQ-venster <\/strong>zichtbaar is (dus niet alleen het deel met de foutmelding). (<a href=\"http:\/\/www.take-a-screenshot.org\/de\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hoe maak ik een schermafbeelding?<\/a>)<\/li>\n<li><strong>Kopieer<\/strong> in ieder geval de <strong>volledige tekst van de foutmelding<\/strong> vanuit het meldingsvenster. Als er een \u201eMeer\u201d-knop beschikbaar is, <strong>open dit dialoogvenster dan en kopieer hier de volledige tekst van de foutmelding<\/strong>. (<a href=\"http:\/\/kilgray.com\/memoq\/2014R2\/help-full-de\/index.html?general_error_messages.html\" target=\"_blank\" rel=\"noopener noreferrer\">Hoe kopieer ik foutmeldingen?<\/a><\/li>\n<li>Verandert er iets aan de foutmelding nadat u het formulier verzonden heeft, <strong>neem dan direct contact op met<\/strong> <a title=\"helpdesk@eurotext.de\" href=\"mailto:helpdesk@eurotext.de\" target=\"_blank\" rel=\"noopener noreferrer\">helpdesk@eurotext.de<\/a>. U kunt dan het beste de kopie van uw ingezonden formulier beantwoorden.<\/li>\n<\/ul>\n<p><strong>Alles duidelijk? Daar gaan we dan!<\/strong><\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f421-o1\" lang=\"de-DE\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/nl\/wp-json\/wp\/v2\/pages\/422\/#wpcf7-f421-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"421\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f421-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p>Vorname*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"vorname\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"vorname\" \/><\/span>\n<\/p>\n<p>Nachname*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p>E-Mail-Adresse*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p>Auftrags-\/Job-Nummer*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"AuftragJob\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Beispiel: O-41321-TRA-003\" value=\"\" type=\"text\" name=\"AuftragJob\" \/><\/span>\n<\/p>\n<p>memoQ Version (inkl. Build Nummer)\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"memoQ\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Beispiel: 7.5.53\" value=\"\" type=\"text\" name=\"memoQ\" \/><\/span>\n<\/p>\n<p><strong>Fehlerbeschreibung<\/strong>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"fehlerbeschreibung\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"fehlerbeschreibung\"><\/textarea><\/span>\n<\/p>\n<p><strong>Fehlermeldung<\/strong>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"fehlermeldung\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"fehlermeldung\"><\/textarea><\/span>\n<\/p>\n<p><strong>Screenshot<\/strong>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Screenshot\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"Screenshot\" \/><\/span>\n<\/p>\n<p>\n\t<font size=\"-1\">(* = Pflichtfeld)\n\t<\/font>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Jetzt absenden\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><div class='clear_column'><\/div><\/div><div class='clear_column'><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"full-width-page.php","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.9 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Eurotext memoQ supportformulier &#187; 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