{"id":422,"date":"2015-02-13T09:53:13","date_gmt":"2015-02-13T07:53:13","guid":{"rendered":"http:\/\/www.eurotext.jobs\/?page_id=422"},"modified":"2021-02-17T07:36:38","modified_gmt":"2021-02-17T06:36:38","slug":"memoq-support","status":"publish","type":"page","link":"https:\/\/eurotext.jobs\/es\/memoq-support\/","title":{"rendered":"Formulario de Eurotext de asistencia t\u00e9cnica de memoQ"},"content":{"rendered":"<div class=\"parallax-container\" data-parallax=\"scroll\" data-bleed=\"10\" data-image-src=\"\/wp-content\/uploads\/sites\/5\/2017\/03\/gruen_01.jpg\"> <div class=\"parallax-window\"> <div class=\"parallax-slider parallax-banner__content\" style=\"\"><h1 class='parallax-banner__headline'>Formulario de Eurotext de asistencia t\u00e9cnica de memoQ<\/h1><p class=\"parallax-banner__text\"><\/p><\/div> <\/div> <\/div>\n<div class='content-column content-column-row '><div class='content-column full_width'>\n<h2 style=\"text-align: center;\">INFORMACI\u00d3N IMPORTANTE: LEE ESTO ANTES DE EMPEZAR<\/h2>\n<p>En Eurotext hacemos todo lo que est\u00e1 en nuestra mano para ayudar a nuestros colaboradores en caso de dudas y problemas t\u00e9cnicos.<\/p>\n<p>Para conseguirlo \u2014 y para que puedas continuar con tu trabajo lo antes posible\u2014, necesitamos <strong>informaci\u00f3n muy detallada<\/strong> de los problemas.<\/p>\n<p><strong>As\u00ed podemos ayudarte mejor:<\/strong><\/p>\n<ul>\n<li>Rellena todos los campos obligatorios <strong>debidamente<\/strong>, teniendo en cuenta los <strong>ejemplos indicados<\/strong>.<\/li>\n<li>El departamento de asistencia t\u00e9cnica de Eurotext debe poder entender y reproducir cualquier error que puedas encontrar para ofrecerte la ayuda adecuada. Describe los <strong>pasos exactos<\/strong> que has seguido antes de que apareciese el mensaje de error. Cuantos m\u00e1s detalles proporciones, mejor.<\/li>\n<li>Indica sin falta tu versi\u00f3n de <strong>memoQ (incluido el n\u00famero de compilaci\u00f3n)<\/strong>\u00a0en el campo correspondiente. (<a title=\"Wie finde ich meine memoQ Version heraus?\" href=\"https:\/\/eurotext.jobs\/memoq-version\/\">\u00bfC\u00f3mo encuentro mi versi\u00f3n de memoQ?<\/a>)<\/li>\n<li>Indica el nombre del proyecto en memoQ, la lengua de destino y el nombre del documento en el que se ha producido el error.<\/li>\n<li>Si a\u00f1ades una captura de pantalla, aseg\u00farate de que aparece <strong>la ventana completa del programa de memoQ<\/strong>, no solo la secci\u00f3n donde aparece el mensaje de error. (<a href=\"http:\/\/www.take-a-screenshot.org\/de\/\" target=\"_blank\" rel=\"noopener\">\u00bfC\u00f3mo hago una captura de pantalla?<\/a>)<\/li>\n<li><strong>Copia<\/strong> <strong>todo el texto del mensaje de error<\/strong>. Si aparece disponible un bot\u00f3n con la opci\u00f3n \u00abM\u00e1s\u00bb, <strong>abre el cuadro de di\u00e1logo y copia el texto completo<\/strong> del mensaje de error. (<a href=\"http:\/\/kilgray.com\/memoq\/2014R2\/help-full-de\/index.html?general_error_messages.html\" target=\"_blank\" rel=\"noopener\">\u00bfC\u00f3mo copio los mensajes de error?<\/a>)<\/li>\n<li>En caso de que el comportamiento del error cambie tras haber enviado el formulario, <strong>ponte en contacto<\/strong> lo antes posible con <a title=\"helpdesk@eurotext.de\" href=\"mailto:helpdesk@eurotext.de\" target=\"_blank\" rel=\"noopener\">helpdesk@eurotext.de<\/a>. La mejor opci\u00f3n es responder a la copia del formulario que has recibido por correo.<\/li>\n<\/ul>\n<p><strong>\u00bfTodo claro? \u00a1Empezamos!<\/strong><\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f421-o1\" lang=\"de-DE\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/422\/#wpcf7-f421-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"421\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f421-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p>Vorname*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"vorname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"vorname\" \/><\/span>\n<\/p>\n<p>Nachname*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p>E-Mail-Adresse*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p>Auftrags-\/Job-Nummer*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"AuftragJob\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Beispiel: O-41321-TRA-003\" value=\"\" type=\"text\" name=\"AuftragJob\" \/><\/span>\n<\/p>\n<p>memoQ Version (inkl. Build Nummer)\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"memoQ\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Beispiel: 7.5.53\" value=\"\" type=\"text\" name=\"memoQ\" \/><\/span>\n<\/p>\n<p><strong>Fehlerbeschreibung<\/strong>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"fehlerbeschreibung\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"fehlerbeschreibung\"><\/textarea><\/span>\n<\/p>\n<p><strong>Fehlermeldung<\/strong>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"fehlermeldung\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"fehlermeldung\"><\/textarea><\/span>\n<\/p>\n<p><strong>Screenshot<\/strong>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Screenshot\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"Screenshot\" \/><\/span>\n<\/p>\n<p>\n\t<font size=\"-1\">(* = Pflichtfeld)\n\t<\/font>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Jetzt absenden\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><div class='clear_column'><\/div><\/div><div class='clear_column'><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"full-width-page.php","meta":{"footnotes":""},"class_list":["post-422","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.9 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Formulario de Eurotext de asistencia t\u00e9cnica de memoQ &#187; 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